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Gorgias MCP Server

by benpalmer1

Get Rule

gorgias_get_rule
Read-only

Retrieve a single helpdesk rule by its ID to get full details of the rule's configuration and settings.

Instructions

GET /api/rules/{id} — Retrieve a single rule by its unique ID.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
idYesThe unique ID of the rule to retrieve
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

The readOnlyHint and openWorldHint annotations already cover the safety profile. The description adds minimal behavioral context beyond the HTTP method and ID-based lookup, with no discussion of errors, auth, or rate limits. It does not contradict annotations.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single concise sentence that front-loads the HTTP method and purpose. Every word contributes value with no wasted text.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple single-parameter read operation, the description provides sufficient context to use the tool correctly. It could mention return value details, but the absence of an output schema and the tool's simplicity keep it acceptable.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100% with the 'id' property already described as 'The unique ID of the rule to retrieve'. The description's phrase 'by its unique ID' adds no significant meaning beyond the schema, so baseline 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the verb 'Retrieve' and the resource 'a single rule' with a specific identifier. It distinguishes from sibling tools like gorgias_list_rules by emphasizing 'single rule by its unique ID'.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description implies this tool is for fetching one specific rule, contrasting with list tools. However, it does not explicitly mention alternatives or when-not-to-use conditions, so it lacks explicit exclusion guidance.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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