Create User
gorgias_create_userCreate a new agent or administrator in the Gorgias helpdesk using email, name, and role.
Instructions
POST /api/users — Create a new user (agent or administrator) in the Gorgias helpdesk.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| bio | No | Short biography of the user | |
| meta | No | Arbitrary key-value data to associate with the user. Not used by Gorgias internally. | |
| name | Yes | Full name of the user. If not provided, may be derived from firstname and lastname. | |
| role | Yes | The role to assign to the user | |
| Yes | Email address for the new user's Gorgias account. Used for login and notifications. | ||
| active | No | Whether the user can log in. Defaults to true if not specified. | |
| country | No | Country of the user as ISO 3166-1 alpha-2 code (e.g. 'FR', 'US') | |
| language | No | UI locale for the user's Gorgias interface. Gorgias restricts this field to 'fr' or 'en' (agent UI language, not ticket content language). | |
| lastname | No | Last name of the user | |
| timezone | No | Preferred timezone as IANA timezone name (e.g. 'US/Pacific', 'Europe/Paris') | |
| firstname | No | First name of the user | |
| external_id | No | ID of the user in a foreign system (e.g. Stripe, Aircall). Not used by Gorgias. |