Skip to main content
Glama

ebay_get_customer_service_metric

Retrieve customer service metrics by specifying metric type, evaluation type, and marketplace to assess seller performance.

Instructions

Get customer service metrics

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
evaluationTypeYesEvaluation type, e.g., CURRENT or PROJECTED
evaluationMarketplaceIdYesMarketplace ID used for the evaluation
customerServiceMetricTypeYesCustomer service metric type, e.g., ITEM_NOT_AS_DESCRIBED
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations provided. Description only indicates a read operation ('get'), but does not disclose behavioral traits like required permissions, rate limits, or return format. With zero annotation coverage, the description carries the full burden and is insufficient.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness3/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is very short (3 words), which is concise but sacrifices necessary detail. It is minimally structured but not wasteful.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given 3 required parameters and no output schema, the description should explain what the tool returns or the purpose of the metrics. The current description is too sparse to fully understand the tool's functionality.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, so the schema already documents each parameter. The description adds no additional meaning beyond the parameter names (e.g., 'customerServiceMetricType'). Baseline score of 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose3/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description 'Get customer service metrics' identifies a verb and resource, but is vague. It does not specify what types of metrics or how they relate to other tools like ebay_get_seller_standards_profile or ebay_get_feedback.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance on when to use this tool versus alternatives such as ebay_get_seller_standards_profile or ebay_get_feedback_rating_summary. The description lacks context for deciding between reporting tools.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

Install Server

Other Tools

Latest Blog Posts

MCP directory API

We provide all the information about MCP servers via our MCP API.

curl -X GET 'https://glama.ai/api/mcp/v1/servers/YosefHayim/ebay-mcp'

If you have feedback or need assistance with the MCP directory API, please join our Discord server