ServiceNow MCP Server

Instructions

Implementation Reference

• src/servicenow_mcp/tools/workflow_tools.py:519-589 (handler)

  The main handler function that executes the tool logic: unwraps params, prepares PATCH data, sends request to ServiceNow wf_workflow table endpoint.

  def update_workflow(
      auth_manager: AuthManager,
      server_config: ServerConfig,
      params: Dict[str, Any],
  ) -> Dict[str, Any]:
      """
      Update an existing workflow in ServiceNow.
      
      Args:
          auth_manager: Authentication manager
          server_config: Server configuration
          params: Parameters for updating a workflow
          
      Returns:
          Dict[str, Any]: Updated workflow details
      """
      # Unwrap parameters if needed
      params = _unwrap_params(params, UpdateWorkflowParams)
      
      # Get the correct auth_manager and server_config
      try:
          auth_manager, server_config = _get_auth_and_config(auth_manager, server_config)
      except ValueError as e:
          logger.error(f"Error getting auth and config: {e}")
          return {"error": str(e)}
      
      workflow_id = params.get("workflow_id")
      if not workflow_id:
          return {"error": "Workflow ID is required"}
      
      # Prepare data for the API request
      data = {}
      
      if params.get("name"):
          data["name"] = params["name"]
      
      if params.get("description") is not None:
          data["description"] = params["description"]
      
      if params.get("table"):
          data["table"] = params["table"]
      
      if params.get("active") is not None:
          data["active"] = str(params["active"]).lower()
      
      if params.get("attributes"):
          # Add any additional attributes
          data.update(params["attributes"])
      
      if not data:
          return {"error": "No update parameters provided"}
      
      # Make the API request
      try:
          headers = auth_manager.get_headers()
          url = f"{server_config.instance_url}/api/now/table/wf_workflow/{workflow_id}"
          
          response = requests.patch(url, headers=headers, json=data)
          response.raise_for_status()
          
          result = response.json()
          return {
              "workflow": result.get("result", {}),
              "message": "Workflow updated successfully",
          }
      except requests.RequestException as e:
          logger.error(f"Error updating workflow: {e}")
          return {"error": str(e)}
      except Exception as e:
          logger.error(f"Unexpected error updating workflow: {e}")
          return {"error": str(e)}

• src/servicenow_mcp/tools/workflow_tools.py:65-74 (schema)

  Pydantic BaseModel defining the input schema/parameters for the update_workflow tool.

  class UpdateWorkflowParams(BaseModel):
      """Parameters for updating a workflow."""
      
      workflow_id: str = Field(..., description="Workflow ID or sys_id")
      name: Optional[str] = Field(None, description="Name of the workflow")
      description: Optional[str] = Field(None, description="Description of the workflow")
      table: Optional[str] = Field(None, description="Table the workflow applies to")
      active: Optional[bool] = Field(None, description="Whether the workflow is active")
      attributes: Optional[Dict[str, Any]] = Field(None, description="Additional attributes for the workflow")

• src/servicenow_mcp/utils/tool_utils.py:525-531 (registration)

  Tool registration in get_tool_definitions() dict: maps 'update_workflow' to handler (aliased import), schema, return type hint, description, and serialization method.

  "update_workflow": (
      update_workflow_tool,
      UpdateWorkflowParams,
      str,  # Expects JSON string
      "Update an existing workflow in ServiceNow",
      "json_dict",  # Tool returns Pydantic model
  ),