Skip to main content
Glama
vparlapalli490

ServiceNow MCP Server

submit_change_for_approval

Submit a ServiceNow change request for approval by providing the change ID and optional comments to initiate the approval workflow.

Instructions

Submit a change request for approval

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
change_idYesChange request ID or sys_id
approval_commentsNoComments for the approval request

Implementation Reference

  • The core handler function implementing the submit_change_for_approval tool logic: validates params, updates change request state to 'assess', creates approval record in sysapproval_approver table.
    def submit_change_for_approval(
        auth_manager: AuthManager,
        server_config: ServerConfig,
        params: Dict[str, Any],
    ) -> Dict[str, Any]:
        """
        Submit a change request for approval in ServiceNow.
    
        Args:
            auth_manager: The authentication manager.
            server_config: The server configuration.
            params: The parameters for submitting a change request for approval.
    
        Returns:
            The result of the submission.
        """
        # Unwrap and validate parameters
        result = _unwrap_and_validate_params(
            params, 
            SubmitChangeForApprovalParams,
            required_fields=["change_id"]
        )
        
        if not result["success"]:
            return result
        
        validated_params = result["params"]
        
        # Prepare the request data
        data = {
            "state": "assess",  # Set state to "assess" to submit for approval
        }
        
        # Add approval comments if provided
        if validated_params.approval_comments:
            data["work_notes"] = validated_params.approval_comments
        
        # Get the instance URL
        instance_url = _get_instance_url(auth_manager, server_config)
        if not instance_url:
            return {
                "success": False,
                "message": "Cannot find instance_url in either server_config or auth_manager",
            }
        
        # Get the headers
        headers = _get_headers(auth_manager, server_config)
        if not headers:
            return {
                "success": False,
                "message": "Cannot find get_headers method in either auth_manager or server_config",
            }
        
        # Add Content-Type header
        headers["Content-Type"] = "application/json"
        
        # Make the API request
        url = f"{instance_url}/api/now/table/change_request/{validated_params.change_id}"
        
        try:
            response = requests.patch(url, json=data, headers=headers)
            response.raise_for_status()
            
            # Now, create an approval request
            approval_url = f"{instance_url}/api/now/table/sysapproval_approver"
            approval_data = {
                "document_id": validated_params.change_id,
                "source_table": "change_request",
                "state": "requested",
            }
            
            approval_response = requests.post(approval_url, json=approval_data, headers=headers)
            approval_response.raise_for_status()
            
            approval_result = approval_response.json()
            
            return {
                "success": True,
                "message": "Change request submitted for approval successfully",
                "approval": approval_result["result"],
            }
        except requests.exceptions.RequestException as e:
            logger.error(f"Error submitting change for approval: {e}")
            return {
                "success": False,
                "message": f"Error submitting change for approval: {str(e)}",
            }
  • Pydantic BaseModel defining input schema for the tool: requires change_id, optional approval_comments.
    class SubmitChangeForApprovalParams(BaseModel):
        """Parameters for submitting a change request for approval."""
    
        change_id: str = Field(..., description="Change request ID or sys_id")
        approval_comments: Optional[str] = Field(None, description="Comments for the approval request")
  • MCP tool registration in get_tool_definitions(): maps name to (handler alias, schema, return type, description, serialization).
    "submit_change_for_approval": (
        submit_change_for_approval_tool,
        SubmitChangeForApprovalParams,
        str,
        "Submit a change request for approval",
        "str",  # Tool returns simple message
    ),
  • Export/import of the handler function in tools package __init__.py for module-level access.
    from servicenow_mcp.tools.change_tools import (
        add_change_task,
        approve_change,
        create_change_request,
        get_change_request_details,
        list_change_requests,
        reject_change,
        submit_change_for_approval,
        update_change_request,
    )
  • Import alias of the handler as submit_change_for_approval_tool used in MCP registration.
        submit_change_for_approval as submit_change_for_approval_tool,
    )

Latest Blog Posts

MCP directory API

We provide all the information about MCP servers via our MCP API.

curl -X GET 'https://glama.ai/api/mcp/v1/servers/vparlapalli490/MCP'

If you have feedback or need assistance with the MCP directory API, please join our Discord server