ServiceNow MCP Server

Lists available tool packages and the currently loaded one.

Create a new incident in ServiceNow

Update an existing incident in ServiceNow

Add a comment to an incident in ServiceNow

Resolve an incident in ServiceNow

List incidents from ServiceNow

List service catalog items.

Get a specific service catalog item.

List service catalog categories.

Create a new service catalog category.

Update an existing service catalog category.

Move catalog items to a different category.

Create a new catalog item variable

List catalog item variables

Update a catalog item variable

Create a new change request in ServiceNow

Update an existing change request in ServiceNow

List change requests from ServiceNow

Get detailed information about a specific change request

Add a task to a change request

Submit a change request for approval

Approve a change request

Reject a change request

List workflows from ServiceNow

Get detailed information about a specific workflow

List workflow versions from ServiceNow

Get activities for a specific workflow

Create a new workflow in ServiceNow

Update an existing workflow in ServiceNow

Activate a workflow in ServiceNow

Deactivate a workflow in ServiceNow

Add a new activity to a workflow in ServiceNow

Update an existing activity in a workflow

Delete an activity from a workflow

Reorder activities in a workflow

List changesets from ServiceNow

Get detailed information about a specific changeset

Create a new changeset in ServiceNow

Update an existing changeset in ServiceNow

Commit a changeset in ServiceNow

Publish a changeset in ServiceNow

Add a file to a changeset in ServiceNow

List script includes from ServiceNow

Get a specific script include from ServiceNow

Create a new script include in ServiceNow

Update an existing script include in ServiceNow

Delete a script include in ServiceNow

Create a new knowledge base in ServiceNow

List knowledge bases from ServiceNow

Create a new category in a knowledge base

Create a new knowledge article

Update an existing knowledge article

Publish a knowledge article

List knowledge articles

Get a specific knowledge article by ID

List categories in a knowledge base

Create a new user in ServiceNow

Update an existing user in ServiceNow

Get a specific user in ServiceNow

List users in ServiceNow

Create a new group in ServiceNow

Update an existing group in ServiceNow

Add members to an existing group in ServiceNow

Remove members from an existing group in ServiceNow

List groups from ServiceNow with optional filtering