Get FreeScout Ticket
freescout_get_ticketFetch and analyze a FreeScout ticket by ID or URL, including conversation threads, to understand the full customer issue and prepare a response.
Instructions
Fetch and analyze a FreeScout ticket by ID or URL
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| ticket | Yes | Ticket ID, ticket number, or FreeScout URL | |
| includeThreads | No | Include all conversation threads |