Add Note to Ticket

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations provided, so the description must disclose behavioral traits. It only states basic purpose but omits key details: that it is a write operation, that notes are not visible to customers, any authentication requirements, or potential side effects.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single concise sentence with no wasted words. However, it misses an opportunity to include critical context without becoming verbose.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the tool has an output schema (per context signals) and only three parameters, the description is minimally adequate. However, it lacks explanation of the note's internal nature and when to use it over sibling tools, leaving gaps for an AI agent.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100% with descriptions for all three parameters. The tool description adds no extra meaning beyond what the schema provides, earning the baseline score of 3.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the action ('Add') and resource ('internal note to a FreeScout ticket'). It effectively distinguishes from sibling tools like freescout_create_draft_reply (reply) and freescout_update_ticket (update fields).

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance on when to use this tool versus alternatives. For example, it does not explain that notes are internal-only, unlike replies sent to customers. This gap could lead to incorrect tool selection.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.