Analyze FreeScout Ticket
freescout_analyze_ticketAnalyze a FreeScout ticket to determine its issue type, root cause, and suggested solution. Streamline support by quickly understanding and resolving customer problems.
Instructions
Analyze a FreeScout ticket to determine issue type, root cause, and suggested solution
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| ticket | Yes | Ticket ID, ticket number, or FreeScout URL |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| isBug | Yes | ||
| ticketId | Yes | ||
| rootCause | No | ||
| attachments | Yes | ||
| codeSnippets | Yes | ||
| customerName | Yes | ||
| testedByTeam | Yes | ||
| customerEmail | Yes | ||
| errorMessages | Yes | ||
| hasAttachments | Yes | ||
| isReproducible | Yes | ||
| issueDescription | Yes | ||
| isThirdPartyIssue | Yes | ||
| suggestedSolution | No |