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smitraonline

snow-mcp

by smitraonline

list_requested_items

List ServiceNow requested items (sc_req_item) with filters like parent request, sorting, and pagination. Retrieve specific fields or display values.

Instructions

List/search requested item (sc_req_item — a line item under a parent Request; filter by parent with query="request=") records. query: ServiceNow encoded query (sysparm_query syntax), e.g. "active=true^priority=1". order_by: field name to sort by. order_desc: sort descending instead of ascending. limit: max records to return. offset: records to skip, for pagination. fields: restrict returned fields; omit for all fields. display_value: return human-readable display values for reference/choice fields.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
limitNo
queryNo
fieldsNo
offsetNo
order_byNo
order_descNo
display_valueNo

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
resultYes
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description fully compensates by explaining the query syntax, pagination, sorting, field selection, and display options. It covers expected behaviors for a list/search tool.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Description is a single dense paragraph that front-loads the purpose and explains all parameters efficiently. While concise, it could be structured with bullet points for readability.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given 7 parameters with full explanation, no required parameters, and the presence of an output schema (so return values are covered), the description is fully complete for a list tool.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters5/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 0%, but the description thoroughly explains each parameter (query format, order_by, order_desc, limit, offset, fields, display_value) adding meaning well beyond the schema.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

Clearly states it lists/searches requested item records (sc_req_item) and distinguishes itself by specifying the parent filter capability. The name and explanation make it distinct from siblings like list_incidents or list_requests.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Provides context on filtering by parent request and explains parameter usage, but does not explicitly state when to use this tool versus alternatives or include when-not guidance.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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