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smitraonline

snow-mcp

by smitraonline

create_requested_item

Create a new requested item line item under a parent Request record in ServiceNow by providing field values.

Instructions

Create a new requested item (sc_req_item — a line item under a parent Request; filter by parent with query="request=") record. fields is a dict of ServiceNow field name -> value.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
fieldsYes
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations provided, the description carries full burden for behavioral disclosure. It states it creates a record but omits important traits: whether it returns the created record, required permissions, side effects, or error conditions. The description is insufficient for safe invocation.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is two sentences, economical and front-loaded with the core purpose. However, it could incorporate more usage guidance without becoming verbose. It does not waste words.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given no output schema, no annotations, and the complexity of nested object parameters, the description is incomplete. It fails to explain return value, required field details, or any post-creation behavior, which is critical for an agent to use this tool confidently.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The schema has 0% description coverage, so the description must compensate. It explains 'fields' is a dict of ServiceNow field name->value, which adds meaning beyond the plain 'object' type. However, it does not specify which fields are required or valid, leaving significant ambiguity.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description uses a specific verb ('Create') and resource ('requested item, sc_req_item'), clearly distinguishes it from sibling tools like 'create_request' by noting it's a line item under a parent Request, and explains how to filter by parent. This leaves no ambiguity about what the tool does.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description implies use for creating line items under a request but does not explicitly state when to use versus alternatives like 'create_request' or 'create_incident'. No when-not or alternative guidance is provided, leaving the agent to infer context.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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