add_requested_item_work_note
Append a work note to a requested item in ServiceNow by providing the item's sys_id and the note text. Existing work notes remain unchanged.
Instructions
Add a work note to a requested item (sc_req_item — a line item under a parent Request; filter by parent with query="request=") identified by sys_id. Appends a new journal entry; existing work notes are never modified.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| note | Yes | ||
| sys_id | Yes |