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smitraonline

snow-mcp

by smitraonline

create_request

Create a new service request record in ServiceNow by specifying field values. Automates request creation through the Table API.

Instructions

Create a new service request (sc_request — the parent Request record) record. fields is a dict of ServiceNow field name -> value.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
fieldsYes
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations exist, so description must cover behavioral traits. It only states it creates a record; lacks details on permissions, idempotency, error handling, or side effects.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness3/5

Is the description appropriately sized, front-loaded, and free of redundancy?

One clear sentence plus a brief clarification, but not front-loaded with key details. Could be more structured.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given multiple sibling tools, no output schema, and a single parameter with 0% schema coverage, the description is incomplete. It fails to explain return values or how to effectively use the fields parameter.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters2/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 0% with a single parameter 'fields' as an object. Description clarifies it's a dict of field name/value, but does not specify allowed/required fields or constraints, adding minimal value.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

Description clearly states it creates a new service request (sc_request) record. It identifies the specific resource type, but does not differentiate from sibling tools like create_incident or create_requested_item.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance provided on when to use this tool versus alternatives. Does not mention prerequisites or context for usage.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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