osticket_unlink_subticket
Remove the parent link from a child ticket to unlink it as a subticket.
Instructions
Remove a child ticket's parent link.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| child | Yes | Child ticket number |
Remove the parent link from a child ticket to unlink it as a subticket.
Remove a child ticket's parent link.
| Name | Required | Description | Default |
|---|---|---|---|
| child | Yes | Child ticket number |
Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?
No annotations are provided, and the description does not disclose side effects (e.g., behavior if the child ticket has no parent), authentication requirements, or constraints.
Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.
Is the description appropriately sized, front-loaded, and free of redundancy?
The description is very short and front-loaded, but it is too minimal. It could include useful context without being verbose.
Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.
Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?
For a simple unlink operation, the description is fairly complete given the single parameter and no output schema, but it omits potential edge cases or return value expectations.
Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.
Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?
The single parameter 'child' is described in the schema as 'Child ticket number', and the tool description adds no extra meaning. Since schema coverage is 100%, baseline is 3.
Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.
Does the description clearly state what the tool does and how it differs from similar tools?
The description specifies the action 'remove' and the resource 'child ticket's parent link', which is clear and distinguishes it from sibling tools like osticket_link_subticket and osticket_get_parent.
Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.
Does the description explain when to use this tool, when not to, or what alternatives exist?
No guidance on when to use this tool instead of alternatives like osticket_link_subticket or osticket_get_parent. The description lacks context for appropriate usage.
Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.
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