Enables AI-driven management of osTicket helpdesks through natural language, allowing users to reply to, assign, and transfer tickets without requiring API keys. It reverse-engineers the osTicket staff panel to provide full access to ticket operations using session-based authentication.
Enables ticket management and AI triage through Mistral-compatible models, with tools for creating, listing, retrieving, triaging, and updating support tickets.
Enables AI agents to interact with Freshdesk, supporting ticket management, customer and company operations, agent lookup, and knowledge base search through natural language.