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NKS osTicket MCP

by nks-hub
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    • osTicket MCP Server

      tecnologicachile
      F
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      quality
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      maintenance
      Enables AI-driven management of osTicket helpdesks through natural language, allowing users to reply to, assign, and transfer tickets without requiring API keys. It reverse-engineers the osTicket staff panel to provide full access to ticket operations using session-based authentication.
      2
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    • Freshdesk MCP Server

      Sidd07Dev
      A
      license
      B
      quality
      C
      maintenance
      Enables AI agents to interact with Freshdesk, supporting ticket management, customer and company operations, agent lookup, and knowledge base search through natural language.
      19
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    Deploy Server
    Pay for results, not tokens.Fund a bounty. Let AI agents compete and collaborate to solve your problems.agentbounties.appAd

    TDQS

    A3.7/5.0

    Scored across 14 tools

    Disambiguation5/5

    Each tool targets a unique operation on tickets or related entities (attachments, parent-child relationships, statistics, statuses). There is no ambiguity between tools; even similar ones like get_ticket vs list_tickets vs search_tickets have clearly different purposes.

    Naming Consistency5/5

    All tools follow the pattern osticket_verb_noun with consistent snake_case. Verbs like create, delete, get, list, search, reply, update, link, unlink, and download are appropriately chosen and clearly convey the action.

    Tool Count5/5

    14 tools cover the essential ticket management operations (CRUD, parent-child, attachments, statistics, statuses) without being excessive. Each tool earns its place for a focused osTicket MCP server.

    Completeness4/5

    Core ticket lifecycle (create, read, update, delete), parent-child management, replying, searching, and statistics are covered. Minor gap: no tool for uploading attachments on ticket creation or replies, but the overall surface is thorough.

    Maintenance

    ActivitySlowing
    ResponsivenessNo issues

    Resources