Xalantis MCP Server
OfficialClick on "Install Server".
Wait a few minutes for the server to deploy. Once ready, it will show a "Started" state.
In the chat, type
@followed by the MCP server name and your instructions, e.g., "@Xalantis MCP Serverlist all open high-priority tickets"
That's it! The server will respond to your query, and you can continue using it as needed.
Here is a step-by-step guide with screenshots.
@xalantis/mcp-server
MCP server for Xalantis — manage support tickets from Claude, Cursor, and other AI tools.
Installation
npm install -g @xalantis/mcp-serverRelated MCP server: mcp-server-zendesk
Configuration
Claude Desktop
Add to your claude_desktop_config.json:
{
"mcpServers": {
"xalantis": {
"command": "npx",
"args": ["-y", "@xalantis/mcp-server"],
"env": {
"XALANTIS_API_KEY": "sk_live_..."
}
}
}
}Claude Code
claude mcp add xalantis -- npx -y @xalantis/mcp-serverThen set the environment variable XALANTIS_API_KEY in your shell.
Cursor
Add to .cursor/mcp.json:
{
"mcpServers": {
"xalantis": {
"command": "npx",
"args": ["-y", "@xalantis/mcp-server"],
"env": {
"XALANTIS_API_KEY": "sk_live_..."
}
}
}
}Available Tools
Tool | Description |
| List tickets with filters (status, priority, search, pagination) |
| Get a single ticket by UUID |
| Create a new support ticket |
| Update ticket status, priority, subject, etc. |
| Add a reply or internal note |
| List all replies for a ticket |
Examples
Once connected, you can ask your AI assistant:
"List all open high-priority tickets"
"Create a ticket about the login bug reported by user@example.com"
"Mark ticket abc-123 as resolved"
"Reply to ticket abc-123 saying the fix has been deployed"
"Show me the replies on ticket abc-123"
Environment Variables
Variable | Required | Description |
| Yes | Your Xalantis API key |
License
MIT
Maintenance
Resources
Unclaimed servers have limited discoverability.
Looking for Admin?
If you are the server author, to access and configure the admin panel.
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