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xalantis-hub

Xalantis MCP Server

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by xalantis-hub

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      Enables AI-driven management of osTicket helpdesks through natural language, allowing users to reply to, assign, and transfer tickets without requiring API keys. It reverse-engineers the osTicket staff panel to provide full access to ticket operations using session-based authentication.
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    • A
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      Enables AI agents to manage osTicket support tickets including listing, searching, reading, creating, updating, replying, deleting, managing subtickets, and downloading attachments.
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    TDQS

    A3.6/5.0

    Scored across 6 tools

    Disambiguation5/5

    Each tool has a clear, distinct purpose: creating, retrieving, listing, replying to, updating tickets, and listing replies. No two tools overlap in functionality.

    Naming Consistency5/5

    All tool names follow a consistent verb_noun pattern in snake_case (e.g., create_ticket, list_tickets, reply_to_ticket), making them predictable and easy to understand.

    Tool Count5/5

    Six tools is an appropriate number for a focused ticketing system. Each tool addresses a core operation without unnecessary redundancy or bloat.

    Completeness4/5

    The tool set covers the main lifecycle of a ticket: create, read, update, list, and add replies. A delete ticket or advanced search tool is missing, but these are minor gaps for a basic implementation.

    Maintenance

    ActivitySlowing
    ResponsivenessNo issues