osticket_get_children
Retrieve all subtickets linked to a parent ticket by providing its ticket number.
Instructions
List all child tickets of a parent ticket.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| number | Yes | Parent ticket number |
Retrieve all subtickets linked to a parent ticket by providing its ticket number.
List all child tickets of a parent ticket.
| Name | Required | Description | Default |
|---|---|---|---|
| number | Yes | Parent ticket number |
Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?
Description does not disclose behavioral traits such as whether the operation is read-only, any required permissions, or potential side effects. With no annotations, the description carries full burden but fails to provide this information.
Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.
Is the description appropriately sized, front-loaded, and free of redundancy?
Description is a single, front-loaded sentence. It is concise but extremely brief, potentially sacrificing informative detail for brevity.
Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.
Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?
The description is too minimal for a tool with no output schema. It does not explain the return format (e.g., list of ticket IDs or full objects), pagination, or how to interpret results. This lack of completeness may hinder correct usage.
Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.
Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?
Input schema has one parameter 'number' with description 'Parent ticket number.' The tool description does not add any additional meaning beyond what the schema already provides. Since schema coverage is 100%, baseline 3 is appropriate.
Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.
Does the description clearly state what the tool does and how it differs from similar tools?
Description clearly states 'List all child tickets of a parent ticket,' specifying verb (list) and resource (child tickets). It distinguishes this tool from sibling osticket_get_parent, which retrieves the parent ticket.
Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.
Does the description explain when to use this tool, when not to, or what alternatives exist?
No guidance provided on when to use this tool versus alternatives like osticket_get_parent or osticket_link_subticket. The description lacks explicit usage context.
Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.
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