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mikimatsub

swsd-mcp

by mikimatsub

swsd_update_comment

Update the body of an existing incident comment in SolarWinds Service Desk. Provide incident id, comment id, and new text. Visibility remains unchanged.

Instructions

Update the body of an existing SWSD incident comment. Pass incident_id, comment_id, and the new body. The is_private flag cannot be changed by this tool — to change visibility, delete and re-create. WRITE — does not retry on transient failure.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
incident_idYesSWSD incident reference. Accepts either the internal id (>=7 digits, e.g. 180457930) or the human-facing number (<=6 digits, e.g. 60310). The handler auto-detects via digit count.
comment_idYesSWSD comment ID to update.
bodyYesNew comment text (replaces existing). Plain text or HTML.
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

The description adds 'WRITE — does not retry on transient failure' which provides failure behavior beyond annotations (readOnlyHint=false, idempotentHint=false). It also notes the limitation on changing is_private, which is a behavioral constraint not evident from annotations.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is compact (4 sentences) and front-loaded: first sentence states purpose, second lists parameters, third adds a limitation, fourth is a concise behavioral flag. No redundant information.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

The description covers the action well but does not mention return value or error handling. Given no output schema, the agent might need to infer outcomes. However, for a simple update tool, this may be adequate.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100%, so baseline is 3. The description adds value by explaining that incident_id accepts both internal id and human-facing number with auto-detection, which is not in the schema. It also clarifies that body replaces existing text.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states 'Update the body of an existing SWSD incident comment,' specifying the verb (update), resource (incident comment), and scope (body). It distinguishes from sibling tools like swsd_add_incident_comment which adds new comments.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

It explicitly lists required parameters (incident_id, comment_id, body) and provides a key caveat: the is_private flag cannot be changed. This implies when to use and when to avoid. It doesn't explicitly contrast with alternatives but the sibling list provides context.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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