swsd_add_incident_comment
Add a comment to a SWSD incident. Optionally set private to make it internal-only, hidden from the requester.
Instructions
Add a comment to a SWSD incident. Set is_private: true to make the comment internal-only (default false = visible to the requester). To edit a comment after posting, use swsd_update_comment. WRITE — does not retry on transient failure.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| incident_id | Yes | SWSD incident reference. Accepts either the internal id (>=7 digits, e.g. 180457930) or the human-facing number (<=6 digits, e.g. 60310). The handler auto-detects via digit count. | |
| body | Yes | Comment text. Plain text or HTML. | |
| is_private | No | If true, the comment is internal-only (not visible to the requester). Default false. |