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mikimatsub

swsd-mcp

by mikimatsub

swsd_list_users

Read-onlyIdempotent

List SolarWinds Service Desk users with details like name, email, role, and availability. Filter by page, query, exact email, or show only assignable users.

Instructions

List SWSD users. Returns id, name, email, disabled, available_for_assignment, role, site, department, title. Set available_for_assignment_only: true to find valid assignees for swsd_assign_incident. Set email to look up one user exactly.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
pageNoPage number (1-indexed).
per_pageNoResults per page (1-100).
queryNoOptional name or email substring filter.
emailNoFilter to a specific email exactly.
available_for_assignment_onlyNoIf true, only return users who can be assigned tickets.

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
usersYes
paginationYes
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint, idempotentHint, and openWorldHint. The description adds that it returns specific fields and parameter effects, but does not add substantial behavioral insight beyond what annotations and schema provide.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Three concise sentences. First states purpose and returns, second and third give usage for key parameters. No redundant information, well front-loaded.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

With output schema present and schema covering all parameters, the description adds essential usage guidance. It covers the tool's purpose, key parameter uses, and connection to sibling tools, making it complete for an AI agent.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100%, baseline 3. Description adds context for two parameters: 'available_for_assignment_only' ties to sibling tool, and 'email' specifies exact lookup. This adds meaningful guidance beyond schema.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states 'List SWSD users' and lists the returned fields. It distinguishes itself from siblings by mentioning specific parameter uses for assign_incident and exact lookup, providing differentiation.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Provides explicit guidance: use 'available_for_assignment_only: true' to find valid assignees for swsd_assign_incident, and 'email' to look up one user exactly. This connects to sibling tools, though it doesn't explicitly say when not to use the tool.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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