swsd_get_problem
Retrieve a SolarWinds Service Desk problem record by its ID or number. Use detail_level 'long' to include comments, audits, tasks, and time tracks in a single call.
Instructions
Fetch one SWSD problem (ITIL problem record) by id or number. Returns the full problem detail as returned by SWSD (passthrough). Use swsd_list_problems first if you only have a name or filter — IDs are not guessable. Pass detail_level: "long" to include comments, audits, tasks, and time_tracks in one call.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| id | Yes | SWSD problem reference. Accepts either the internal id (>=7 digits) or the human-facing number (<=6 digits). The handler auto-detects via digit count. | |
| detail_level | No | Use "long" for inline comments/audits/tasks/time_tracks. Default "short" is faster and cheaper. | short |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| problem | Yes |