update_ticket
Update Zendesk ticket fields including status, priority, assignee, and tags. Modify existing tickets directly without adding comments.
Instructions
WRITE: Update ticket fields: status, priority, assignee, tags (PUT /api/v2/tickets/{id}). Does not add comments; use add_ticket_comment for that.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| tags | No | Replaces the FULL tag list (Zendesk set behavior) | |
| status | No | ||
| priority | No | ||
| ticket_id | Yes | ||
| assignee_id | No |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
No arguments | |||