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zendesk-mcp

by miguel-escribano
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Python
Hybrid

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    One endpoint for every MCP toolRayrun runs every MCP server behind one URL and holds the credentials. Each call is decided per client, tool, and argument, then recorded.ray.runAd

    TDQS

    A4/5.0

    Scored across 14 tools

    Disambiguation5/5

    Each tool targets a distinct resource-action pair: ticket creation/update/comment/search/get/comments, user search/get/upsert, org search/upsert/ticket-listing, and article search/get. No overlapping purposes; even search_tickets vs list_org_tickets have clearly different scopes.

    Naming Consistency5/5

    All tool names follow a consistent verb_noun pattern in snake_case (create_ticket, search_users, get_article, list_org_tickets, etc.). The verb prefixes are uniform (create, update, add, get, search, list), with only minor abbreviation like 'org' that doesn't break the pattern.

    Tool Count5/5

    14 tools is well-scoped for a Zendesk server, covering four core entities (tickets, users, organizations, articles) with essential operations. Each tool earns its place without redundancy or bloat.

    Completeness4/5

    The surface covers the main workflows: full ticket lifecycle (create, update, comment, search, get, comments), user lookup/upsert, organization search/upsert and ticket listing, plus article search/get. Minor gaps like delete operations or get_organization by ID exist, but agents can work around them with current tools.

    Maintenance

    ActivityInactive
    ResponsivenessNo issues

    Resources