create_or_update_organization
Create a new Zendesk organization or update an existing one by matching its external ID, ensuring idempotent operation.
Instructions
WRITE: Create an organization, or update it if one matches by external_id (POST /api/v2/organizations/create_or_update). Idempotent.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| name | Yes | Organization name (must be unique in Zendesk) | |
| tags | No | ||
| notes | No | ||
| external_id | No | ID from an external system, used for matching (case-insensitive). If an org with this external_id exists it is updated, else created. | |
| domain_names | No | Email domains; Zendesk auto-assigns users by domain |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
No arguments | |||