search_articles
Search Zendesk Help Center by relevance to retrieve articles that answer questions, so you can use existing knowledge base content.
Instructions
Search Help Center knowledge base articles by relevance (GET /api/v2/help_center/articles/search). Use before answering questions that the knowledge base may already cover.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| query | Yes | Free-text search string | |
| locale | No | e.g. 'en-us', 'es'. Use '*' for all locales. Omit for default. | |
| per_page | No |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
No arguments | |||