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boostuagency

boostu-teamleader-mcp

by boostuagency

teamleader_tickets_info

Retrieve a single support ticket by its ID to access full ticket details, including status, messages, and metadata.

Instructions

Get a single support ticket by id.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
idYes
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description carries full burden. It simply restates the operation without disclosing behavioral traits such as whether it returns the full ticket, handles errors, or is read-only (though 'get' implies it). It adds no context beyond the verb and resource.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, focused sentence with no unnecessary words. It is front-loaded and easy to parse.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple one-parameter retrieval tool, the description is adequate but not complete. It does not mention return value, error behavior, or any details about the ticket object, which are not covered by an output schema or annotations.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters2/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 0%, so the description should compensate. It only says 'by id', which restates the parameter name from the schema. It does not clarify the format, requiredness (already in schema), or any additional context about the id value.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the verb 'Get' with a specific resource 'support ticket' and the identifier 'by id'. This distinguishes it from sibling tools like tickets_list (which returns multiple) and tickets_create/tickets_update (which write).

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description implies usage: you use this when you have a ticket ID and need a single ticket. However, it does not explicitly mention when to use it over alternatives like teamleader_tickets_list, nor does it provide any exclusions or prerequisites.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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