teamleader_tickets_create
Create a support ticket record for a customer in Teamleader Focus CRM, including subject, description, and customer type. Enables AI assistants to handle customer issues.
Instructions
Create a new support ticket for a customer. SIDE EFFECT: creates a ticket record.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| subject | Yes | Ticket subject | |
| customer_id | Yes | Customer ID | |
| description | No | Ticket description / initial message | |
| customer_type | Yes | Customer type | |
| ticket_status_id | No | Initial ticket status ID |