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boostuagency

boostu-teamleader-mcp

by boostuagency

teamleader_tickets_add_message

Post a reply to a Teamleader ticket to update the customer conversation thread.

Instructions

Add a reply/message to a ticket. SIDE EFFECT: posts a message on the ticket thread.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
bodyYesMessage body / reply text
ticket_idYesTicket ID
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations provided, the description carries full responsibility for behavioral disclosure. It explicitly states 'SIDE EFFECT: posts a message on the ticket thread', which is significant for a mutation tool. However, it does not mention authentication, irreversibility, or potential notifications.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is two short sentences with no wasted words. The side-effect note is front-loaded and enriches the purpose without bloat.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple 2-parameter tool with no output schema, the description adequately covers the action, resource, and a key side effect. It could mention that the ticket must exist or that the message appends to the thread, but overall it is sufficient.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, with clear descriptions for ticket_id and body. The tool description adds no extra parameter meaning beyond what the schema already provides, so the baseline applies.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states 'Add a reply/message to a ticket', using a specific verb and resource. This distinguishes it from ticket creation and ticket updates, which are present as siblings.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The side-effect note implies usage for posting messages, but there is no explicit when-to-use guidance or comparison with alternatives. Siblings like tickets_update could be confused, but the purpose wording is self-explanatory enough for basic selection.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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