get_ticket
Fetch detailed information about a ticket using its unique ID, with optional extra fields and inline expansion of object subfields for thorough insight.
Instructions
Get detailed information about a specific ticket by its ID
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| id | Yes | Ticket ID | |
| fields | No | Comma-separated list of extra fields to include | |
| subfields | No | Expand object fields inline, e.g. {"Queue": "Name", "Owner": "Name,EmailAddress"} |