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mcp-server-rt

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    TDQS

    A3.6/5.0

    Scored across 43 tools

    Disambiguation5/5

    Each tool targets a distinct resource and action, and close pairs like list_group_members vs get_group and get_ticket_history vs get_transaction are explicitly differentiated in their descriptions. Even with 43 tools, the annotations make the intended selection clear without true overlap.

    Naming Consistency4/5

    The vast majority of tools follow a clear verb_noun pattern such as get_, list_, create_, update_, add_, and remove_. Minor singular/plural inconsistencies like grant_rights vs revoke_right and add_group_members vs remove_group_member prevent a perfect score.

    Tool Count2/5

    43 tools is a very large surface for a single server, spanning tickets, queues, groups, lifecycles, rights, and custom fields. Even though each tool appears purposeful, the count is well beyond the typical well-scoped MCP toolset and creates significant selection burden for agents.

    Completeness3/5

    Ticket, queue, lifecycle, and rights workflows are covered thoroughly, including create/read/update operations. However, group and custom field management lack update/delete operations, and user management is limited to lookup and current-user, leaving notable gaps in the administrative lifecycle.

    Maintenance

    ActivityMaintained
    ResponsivenessNo issues