Gorelo MCP Server

MCP server for Gorelo's PSA (Professional Services Automation) REST API - ticket, client, contact, contract, asset, and time-tracking visibility - for AI assistants and the WYRE Conduit gateway.

Authentication

Generate an API key for your Gorelo organization and send it as the X-API-Key header - this server handles that on every request. There is no token exchange.

Related MCP server: TicketAI

Configuration

Tools

Tickets

• gorelo_list_tickets - list tickets, filterable by status/client/priority/type/assignee/contact/tag/group/keyword/date range.

• gorelo_get_ticket - get a single ticket's full detail.

• gorelo_list_ticket_statuses - list configured ticket statuses.

• gorelo_list_ticket_tags - list configured ticket tags.

• gorelo_list_ticket_types - list configured ticket types.

• gorelo_list_ticket_comments - list comments on a ticket.

• gorelo_get_ticket_comment - get a single comment on a ticket.

• gorelo_list_ticket_conversations - list a ticket's main thread, side conversations, and approvals.

• gorelo_get_ticket_approval - get a single approval's status and approvers.

Clients

• gorelo_list_clients - list clients.

• gorelo_get_client - get a single client.

• gorelo_list_client_locations - list a client's locations.

Contacts

• gorelo_list_contacts - list contacts, optionally filtered by client.

• gorelo_get_contact - get a single contact.

Contracts

• gorelo_list_contracts - list billing contracts and their service lines.

Assets

• gorelo_list_assets - list agent (managed device) assets.

• gorelo_get_asset - get a single agent asset.

• gorelo_list_custom_assets - list custom (non-agent) assets.

Time Tracking

• gorelo_list_time_entries - list logged time across tickets and tasks.

• gorelo_get_time_entry - get a single time entry.

• gorelo_list_billing_roles - list configured billing roles.

• gorelo_list_work_types - list configured work types.

Organization

• gorelo_list_users - list users (technicians).

• gorelo_list_groups - list technician groups.

Scope

This is a v1 read-only surface: every tool is a GET against Gorelo's Public API. Every write action (creating or updating tickets/comments/clients/contacts/time entries, posting external alerts, uploading attachments, and all delete endpoints) is out of scope for this release and can be added as a follow-up once there's a concrete need for it.

GET /v1/invoices/{id}/pdf is also out of scope: it returns a binary PDF rather than JSON, and this wave's connectors treat binary report/document endpoints as a separate concern from structured data visibility.

Development

npm install
npm run build
npm test
npm run lint   # tsc --noEmit

Docker

docker build -t gorelo-mcp .
docker run -p 8080:8080 \
  -e GORELO_API_KEY=... \
  gorelo-mcp