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gorelo_list_ticket_conversations

List all conversations tied to a ticket, covering the main thread, side conversations, and approvals. Retrieve valid IDs for use with the comments endpoint.

Instructions

List the conversations on a ticket. Public/Private (the main thread) come back with a null Id; Side Conversation and Approval carry a real Id usable as conversationId on the comments endpoint.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
ticketIdYes

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observedv0.1.0

TDQS

A3.9/5.0
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations, the description carries the burden of behavioral disclosure. It reveals a non-obvious behavior: Public/Private conversations return a null Id while Side/Approval conversations return a real Id. This is meaningful and goes beyond a simple 'list' statement, though it omits auth or rate-limit context.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two sentences with no filler: the first states the operation, the second provides the key Id behavior. It is front-loaded and every sentence earns its place.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a one-parameter read/list tool with no output schema, the description covers the essential call behavior and even tells the agent how to use the returned conversationId downstream. It does not enumerate all return fields or pagination, but those are not essential for invoking the tool correctly.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters2/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 0%, and the description does not explain ticketId semantics, format, or how to obtain it. The parameter name is self-evident, but the description fails to compensate for the complete lack of schema-level parameter documentation.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

States a specific verb and resource: 'List the conversations on a ticket.' It further distinguishes conversation subtypes (Public/Private vs Side/Approval) and their Id behavior, making it clear how this tool relates to other ticket tooling.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description implies usage by noting that Side/Approval conversations return an Id usable as conversationId on the comments endpoint, but it never explicitly states when to choose this tool over siblings or when not to use it. Guidance is present but indirect.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.