gorelo_list_ticket_comments
Retrieve comments from a ticket using cursor pagination, ordered oldest-first by default for conversation flow. Supports sorting and filtering by conversation type.
Instructions
Lists the comments on a ticket using cursor pagination. Comments read oldest-first by default, like a conversation top to bottom.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| cursor | No | Opaque pagination cursor from a previous page; omit for the first page. | |
| sortBy | No | Sort field: createdOn. | |
| pageSize | No | Number of items per page. Clamped to 1–200 (default 50). | |
| ticketId | Yes | Ticket identifier. | |
| sortOrder | No | Sort direction: asc (default) or desc. | |
| conversationId | No | Identifier of the single conversation to read, from the conversations endpoint. Requires a single conversationType. | |
| conversationType | No | Kinds to include: 1 Public, 2 Private, 3 Side Conversation, 4 Approval. Comma-separated on its own; a single value when paired with conversationId. |