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qualityThis server integrates with the Ticketmaster API to provide AI agents with real-time concert and event data, enabling dynamic fetching and formatting for ease of interpretation.
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Provides comprehensive integration with Zendesk's support platform, offering tools for retrieving and managing tickets and comments, accessing Help Center articles as a knowledge base, and specialized prompts for ticket analysis and response drafting.
Zendesk MCP Server
A Model Context Protocol server for Zendesk.
This server provides a comprehensive integration with Zendesk. It offers:
Tools for retrieving and managing Zendesk tickets and comments
Specialized prompts for ticket analysis and response drafting
Full access to the Zendesk Help Center articles as knowledge base
Setup
build:
uv venv && uv pip install -e .oruv buildin short.setup zendesk credentials in
.envfile, refer to .env.example.configure in Claude desktop:
{
"mcpServers": {
"zendesk": {
"command": "uv",
"args": [
"--directory",
"/path/to/zendesk-mcp-server",
"run",
"zendesk"
]
}
}
}
Resources
zendesk://knowledge-base, get access to the whole help center articles.
Prompts
analyze-ticket
Analyze a Zendesk ticket and provide a detailed analysis of the ticket.
draft-ticket-respons
Draft a response to a Zendesk ticket.
Tools
get_ticket
Retrieve a Zendesk ticket by its ID
Input:
ticket_id(integer): The ID of the ticket to retrieve
get_ticket_comments
Retrieve all comments for a Zendesk ticket by its ID
Input:
ticket_id(integer): The ID of the ticket to get comments for
create_ticket_comment
Create a new comment on an existing Zendesk ticket
Input:
ticket_id(integer): The ID of the ticket to comment oncomment(string): The comment text/content to addpublic(boolean, optional): Whether the comment should be public (defaults to true)
This server cannot be installed
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