A
securityF
licenseA
qualityThis server enables users to store, manage, and summarize notes using a custom URI scheme, with functionality to add new notes and generate summaries with varying levels of detail.
Last updated -
3
Python
Integrations
Provides comprehensive integration with Zendesk's support platform, offering tools for retrieving and managing tickets and comments, accessing Help Center articles as a knowledge base, and specialized prompts for ticket analysis and response drafting.
Zendesk MCP Server
A Model Context Protocol server for Zendesk.
This server provides a comprehensive integration with Zendesk. It offers:
- Tools for retrieving and managing Zendesk tickets and comments
- Specialized prompts for ticket analysis and response drafting
- Full access to the Zendesk Help Center articles as knowledge base
Setup
- build:
uv venv && uv pip install -e .oruv buildin short. - setup zendesk credentials in
.envfile, refer to .env.example. - configure in Claude desktop:
Copy
Resources
- zendesk://knowledge-base, get access to the whole help center articles.
Prompts
analyze-ticket
Analyze a Zendesk ticket and provide a detailed analysis of the ticket.
draft-ticket-respons
Draft a response to a Zendesk ticket.
Tools
get_ticket
Retrieve a Zendesk ticket by its ID
- Input:
ticket_id(integer): The ID of the ticket to retrieve
get_ticket_comments
Retrieve all comments for a Zendesk ticket by its ID
- Input:
ticket_id(integer): The ID of the ticket to get comments for
create_ticket_comment
Create a new comment on an existing Zendesk ticket
- Input:
ticket_id(integer): The ID of the ticket to comment oncomment(string): The comment text/content to addpublic(boolean, optional): Whether the comment should be public (defaults to true)
This server cannot be installed
remote-capable server
The server can be hosted and run remotely because it primarily relies on remote services or has no dependency on the local environment.
This server provides a comprehensive integration with Zendesk. Retrieving and managing tickets and comments. Ticket analyzes and response drafting. Access to help center articles as knowledge base.
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