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zendesk-mcp-server

by reminia

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Alternatives to zendesk-mcp-server

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    • F
      license
      C
      quality
      D
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      A comprehensive server that allows users to interact with the Zendesk API, providing tools and resources for managing Zendesk Support, Talk, Chat, and Guide products including tickets, users, organizations, and more.
      49
      17 npm
      -
    • A
      license
      B
      quality
      D
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      A server implementation that provides Claude AI with the ability to interact with Zendesk ticketing systems through various functions including retrieving, searching, creating, and updating tickets.
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    • A
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      MCP server for Zendesk support workflows that enables ticket search, lookup, creation, commenting, status updates, and user listing through natural language. It uses OAuth authentication and supports both internal notes and public comments.
      MIT
    • A
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      A
      quality
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      Enables comprehensive management of Zendesk tickets, comments, and Help Center articles through tools for searching, creating, and updating content. It includes specialized prompts for ticket analysis and response drafting to streamline support workflows.
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    • A
      license
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      Enables AI assistants to search tickets, manage tags, create tickets, inspect automations, and more in Zendesk.
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    TDQS

    A3.5/5.0

    Scored across 7 tools

    Disambiguation5/5

    Each tool maps to a distinct action-resource pair: retrieving a single ticket vs listing tickets, fetching comments vs creating a comment, and fetching attachments. get_ticket and get_tickets are close but clearly differentiated by singular ID vs paginated list.

    Naming Consistency5/5

    All tools use a consistent snake_case verb_noun pattern (get_ticket, create_ticket, update_ticket, get_ticket_comments, etc.). No mixing of conventions.

    Tool Count5/5

    7 tools is well-scoped for a Zendesk ticket-focused MCP server, covering core operations without excessive surface area.

    Completeness4/5

    Core ticket operations are covered (create, read single/list, update, comments read/create, attachment read), but delete_ticket and comment update/delete are absent, leaving minor lifecycle gaps.

    Maintenance

    ActivitySlowing
    ResponsivenessSlow