sample_conversations_by_queue
Retrieve conversation analytics for a specific queue between two dates to get a representative sample of conversation IDs for reporting or investigation.
Instructions
Retrieves conversation analytics for a specific queue between two dates, returning a representative sample of conversation IDs. Useful for reporting, investigation, or summarisation.
Input Schema
TableJSON Schema
| Name | Required | Description | Default |
|---|---|---|---|
| queueId | Yes | The UUID of the queue to filter conversations by. (e.g., 00000000-0000-0000-0000-000000000000) | |
| startDate | Yes | The start date/time in ISO-8601 format (e.g., '2024-01-01T00:00:00Z') | |
| endDate | Yes | The end date/time in ISO-8601 format (e.g., '2024-01-07T23:59:59Z') |