conversation_sentiment
Analyze conversation sentiment by retrieving numeric scores and labels for customer interactions to identify positive, neutral, or negative feedback patterns.
Instructions
Retrieves sentiment analysis scores for one or more conversations. Sentiment is evaluated based on customer phrases, categorized as positive, neutral, or negative. The result includes both a numeric sentiment score (-100 to 100) and an interpreted sentiment label.
Input Schema
TableJSON Schema
| Name | Required | Description | Default |
|---|---|---|---|
| conversationIds | Yes | A list of up to 100 conversation IDs to retrieve sentiment for |