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conversation_transcript

Retrieve structured conversation transcripts with speaker labels, timestamps, and sentiment analysis to review customer interactions and agent performance.

Instructions

Retrieves a structured transcript of the conversation, including speaker labels, utterance timestamps, and sentiment annotations where available. The transcript is formatted as a time-aligned list of utterances attributed to each participant (e.g., customer or agent)

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
conversationIdYesThe UUID of the conversation to retrieve the transcript for (e.g., 00000000-0000-0000-0000-000000000000)

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