query_queue_volumes
Analyze conversation volumes across multiple queues within a specified date range to compare workload distribution and identify high-traffic periods.
Instructions
Returns a breakdown of how many conversations occurred in each specified queue between two dates. Useful for comparing workload across queues. MAX 300 queue IDs.
Input Schema
TableJSON Schema
| Name | Required | Description | Default |
|---|---|---|---|
| queueIds | Yes | List of up to MAX of 300 queue IDs | |
| startDate | Yes | The start date/time in ISO-8601 format (e.g., '2024-01-01T00:00:00Z') | |
| endDate | Yes | The end date/time in ISO-8601 format (e.g., '2024-01-07T23:59:59Z') |