create_ticket
Create a new support ticket in Zendesk with a subject, description, priority, type, tags, assignee, requester, and custom fields.
Instructions
Create a new Zendesk ticket. Requires the tickets:write scope.
priority: low | normal | high | urgent. type: problem | incident | question | task. custom_fields: list of {id, value} objects (see list_ticket_fields).
Tool call template
Replace each placeholder with a value matching the input schema. Only required parameters are included; add optional parameters as needed.
{
"id": 1,
"jsonrpc": "2.0",
"method": "tools/call",
"params": {
"arguments": {
"subject": "<subject>",
"description": "<description>"
},
"name": "create_ticket"
}
}Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| tags | No | ||
| type | No | ||
| subject | Yes | ||
| priority | No | ||
| assignee_id | No | ||
| description | Yes | ||
| requester_id | No | ||
| custom_fields | No |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
No arguments | |||