get_usage_stats
Retrieve call usage statistics including total calls, pickup rate, duration, costs, and unique users with current and previous period comparisons to analyze usage patterns and costs.
Instructions
Get call usage statistics for your organization — total calls, pickup rate, duration, costs, and unique users reached. Each metric includes current period, previous period, and percent change. Useful for understanding usage patterns and costs.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| start_date | No | Start date (ISO 8601 datetime, e.g. 2025-01-15T00:00:00Z). Defaults to 7 days ago. | |
| end_date | No | End date (ISO 8601 datetime, e.g. 2025-01-20T23:59:59Z). Defaults to now. | |
| agent_name | No | Filter to a specific agent (partial match) | |
| campaign_id | No | Filter to a specific campaign by ID | |
| call_type | No | Filter by call type |