get_usage_stats
Retrieve call usage statistics for your organization, including total calls, pickup rate, duration, costs, and unique users. Compare current and previous periods with percent change.
Instructions
Get call usage statistics for your organization — total calls, pickup rate, duration, costs, and unique users reached. Each metric includes current period, previous period, and percent change. Useful for understanding usage patterns and costs.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| end_date | No | End date (ISO 8601 datetime, e.g. 2025-01-20T23:59:59Z). Defaults to now. | |
| call_type | No | Filter by call type | |
| agent_name | No | Filter to a specific agent (partial match) | |
| start_date | No | Start date (ISO 8601 datetime, e.g. 2025-01-15T00:00:00Z). Defaults to 7 days ago. | |
| campaign_id | No | Filter to a specific campaign by ID |