get_latency_summary
Retrieve caller-perceived latency KPIs (avg, p50, p95, p99) for AI voice calls over a date range, including daily trends and pipeline-stage breakdowns to identify performance bottlenecks.
Instructions
Get perceived-latency KPIs for the org over a date range — avg/p50/p95/p99 caller-perceived latency (ms) and the number of calls with latency data, a per-day timeseries, and cross-call avg/p95 per pipeline stage (stt_api, stt_to_llm, smart_turn, llm_api, llm_to_tts, tts_api, tts_to_audio). Use debug_call for one call's per-turn numbers.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| end_date | No | End date (ISO 8601, e.g. 2025-01-20T23:59:59Z). Defaults to now. | |
| agent_name | No | Filter to a specific agent (partial match) | |
| start_date | No | Start date (ISO 8601, e.g. 2025-01-15T00:00:00Z). Defaults to 7 days ago. |