get_call_start_distribution
Get hourly call start counts for a specific date to identify peak call times and inform capacity planning.
Instructions
Get call start distribution by hour for a specific date — shows how many calls started in each hour (0-23). Useful for scheduling and capacity planning.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| date | Yes | Date to query (YYYY-MM-DD format, e.g. 2025-01-15) | |
| agent_id | No | Filter to a specific agent by ID |