template_get_case_workflow
Retrieve the complete workflow for creating a case from a template, including field mappings and step-by-step instructions with actual field IDs to avoid validation errors.
Instructions
Get the complete workflow for creating a case from a template.
Returns field mappings and step-by-step instructions with actual field IDs from the target domain. Use this before creating cases to avoid validation errors.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| domain_id | Yes | The cases domain ID | |
| template_name | Yes | Template name (e.g., 'ecommerce_support', 'healthcare_support') |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
No arguments | |||