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mundurragacl

Amazon Connect MCP Server

by mundurragacl

cases_create_template

Create a case template in Amazon Connect by specifying a name, domain ID, and optional required fields. Define the structure for cases with a description and mandatory attributes.

Instructions

Create a case template.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
nameYes
domain_idYes
descriptionNo
required_fieldsNo

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault

No arguments

Behavior1/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations provided, the description carries the full burden of disclosing behavior. It only states 'Create a case template,' which does not reveal side effects, permission requirements, or idempotency. This is insufficient for a mutation tool.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness2/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is short, but it is under-specified and adds no value beyond the tool name. It does not earn its place because it omits critical information needed for correct invocation.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness1/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a tool with four parameters, an output schema, and no annotations, this description is far too minimal. It fails to explain the purpose of parameters, prerequisites, or the relationship to other case template operations, making it incomplete.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters1/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The schema has 0% description coverage for its four parameters, and the tool description does not explain any of them. The agent cannot infer the meaning or expected format of 'name', 'domain_id', 'description', or 'required_fields' from the description.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose2/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description 'Create a case template' is a tautology, essentially restating the tool name 'cases_create_template' in natural language. It provides no additional clarification about the scope or meaning of the tool.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance is provided on when to use this tool versus alternatives such as cases_update_template or cases_list_templates. The description simply states the action without any context or exclusions.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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