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mundurragacl

Amazon Connect MCP Server

by mundurragacl

cases_list_cases_for_contact

List all cases linked to a specific contact in Amazon Connect by providing the contact ARN and domain ID.

Instructions

List cases linked to a contact.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
domain_idYes
contact_arnYes
max_resultsNo

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault

No arguments

Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations provided, the description carries the full burden and only says 'List', implying a read operation. It does not disclose pagination behavior, domain scoping requirements, output format expectations, or error conditions.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, front-loaded sentence with no repetition or fluff. Every word contributes to the core meaning, making it highly efficient.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Although an output schema exists, the description still omits critical context such as domain scoping, pagination via max_results, and the relationship to sibling tools like search_cases. For a tool with two required parameters and no annotation coverage, this is too thin.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters2/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 0%, so the description must compensate, but it only clarifies the contact relationship via 'linked to a contact'. The domain_id and max_results parameters remain unexplained, leaving the agent to infer their meaning from names.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the verb 'List', the resource 'cases', and the limiting scope 'linked to a contact'. This is specific and distinguishes it from generic case listing or searching tools.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No explicit guidance is given about when to use this tool versus alternatives like search_cases. The description implies a use case but provides no prerequisites, exclusions, or alternative recommendations.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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