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mundurragacl

Amazon Connect MCP Server

by mundurragacl

ai_get_recommendations

Fetch AI recommendations for a contact center session to provide agents with actionable next steps during customer interactions.

Instructions

Get AI recommendations for a session.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
session_idYes
max_resultsNo
assistant_idYes

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault

No arguments

Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations, the description carries full burden for behavioral disclosure, but only states the operation type (get) and provides no information about side effects, error behavior, or data handling.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single sentence, directly front-loaded, with no wasted words.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Although an output schema covers return values, the description lacks contextual information such as when a session is valid or how recommendations are generated, making it insufficient for understanding the tool's full behavior.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters2/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The description adds minimal parameter semantics by mentioning the session context, but it does not explain the role of assistant_id or max_results, and the schema provides no descriptions, leaving the user without sufficient guidance.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description uses the verb 'Get' with a specific resource 'AI recommendations' scoped by 'for a session,' which clearly identifies the action and distinguishes it from sibling tools like ai_query_assistant.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance is provided about when to use this tool versus alternatives such as ai_create_session or ai_query_assistant, or any prerequisites for a valid session.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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