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mundurragacl

Amazon Connect MCP Server

by mundurragacl
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    Deploy Server
    One endpoint for every MCP toolRayrun runs every MCP server behind one URL and holds the credentials. Each call is decided per client, tool, and argument, then recorded.ray.runAd

    TDQS

    C2.2/5.0

    Scored across 107 tools

    Disambiguation2/5

    Many tools overlap in purpose and naming. For example, search_cases and cases_list_cases_for_contact both retrieve cases, ai_search_quick_responses and ai_list_quick_responses overlap, and template_customize, template_get_case_workflow, and template_get_routing_workflow create confusion. Several domains (cases, profiles, AI, templates) have similar list/get/create patterns that can be hard to distinguish.

    Naming Consistency2/5

    Naming is inconsistent: some tools use resource_prefix_verb (cases_list_templates, profiles_create_profile), others use verb_noun (list_queues, describe_contact, create_instance), and a few use noun_verb (template_customize, layout_visualizer). There is also mixed terminology like cases_update_field vs config_update_queue_status vs profiles_merge.

    Tool Count1/5

    107 tools is far beyond typical MCP server scope and creates a massive surface for an agent to evaluate. While the server covers many Connect services, the count is excessive and will cause decision overhead and hallucination risk.

    Completeness4/5

    The server covers an impressive breadth of Connect features: instances, cases, contacts, configuration, analytics, profiles, campaigns, AI, and templates. Minor gaps exist (e.g., no explicit delete for queues, contact flows, or phone numbers, and no update for hours of operation), but the core lifecycle is largely covered.

    Maintenance

    ActivityInactive
    ResponsivenessNo issues

    Resources